Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Seaham | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Seaham collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Seaham is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Seaham and across the UK. We act as the data controller for all personal information collected through our services.

Data Collection

We collect personal information when you use our services, complete a consultation form, or contact us directly. The information we may collect includes:

Full name, date of birth, and contact details (email address, phone number, and delivery address)
Medical history, current medications, allergies, and health information relevant to your weight loss treatment
Payment information processed securely through our payment provider
Consultation responses and clinical assessment data
Technical data such as IP address, browser type, and website usage information

We only collect information that is necessary for providing safe and effective pharmacy services. Providing accurate health information is essential to ensure your treatment is appropriate and safe.

How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist-led consultation process
To dispense and deliver approved medications to you — orders are typically dispatched within 1 working day once approved by our pharmacist
To maintain accurate clinical and dispensing records as required by pharmacy law and regulation
To communicate with you regarding your orders, treatment, or any clinical concerns
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To process payments securely and prevent fraud

Our lawful basis for processing your data includes the performance of a contract, compliance with legal obligations, and the provision of healthcare services under UK GDPR Article 9(2)(h).

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use:

Essential cookies — required for the website to function correctly
Analytics cookies — to help us understand website traffic and improve our services
Functional cookies — to remember your preferences and improve your experience

You can control or disable non-essential cookies through your browser settings at any time. Disabling essential cookies may affect your ability to use certain features of our website.

Third Party Sharing

We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:

With regulated delivery partners to fulfil and dispatch your medication orders
With secure payment processors to handle transactions safely
With your GP or other healthcare professionals where clinically necessary or required by law
With regulatory bodies such as the GPhC or NHS where legally required
With IT and platform service providers who support our website and systems, under strict data processing agreements

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

Data Retention

We retain clinical and pharmacy records for a minimum of 8 years in accordance with NHS and GPhC guidance. Other personal data is held only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

Your Privacy Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also request that we restrict how we process your data, or object to certain types of processing. Where processing is based on your consent, you have the right to withdraw that consent at any time. Please note that some data must be retained to comply with our legal and regulatory obligations as a registered pharmacy.

Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how your information is handled, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Seaham
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk